Official Protection Policy

Warranty Terms

1.0

Content and Scope of the Warranty

  • 1.1

    This warranty shall not affect those rights vis-à-vis the seller secured by law and by contract, which belong to the customer in their identity as consumer and purchaser.

  • 1.2

    Any faults of material or manufacture which emerge within the warranty period shall be corrected by Axon Lifestyle — either by repair or replacement of the product or parts in question, whichever Axon Lifestyle shall judge to be appropriate. The decision of Axon Lifestyle regarding the nature and extent of the remedy shall be final.

  • 1.3

    Any products or components replaced by new ones under this warranty shall become the property of Axon Lifestyle and must be surrendered upon replacement.

  • 1.4

    The present warranty comprises no right to claims for damages against Axon Lifestyle which extend beyond the rights specified herein. Consequential, incidental, or indirect damages are expressly excluded.

  • 1.5

    This warranty applies solely to the original purchaser and is non-transferable. It cannot be assigned to any third party, reseller, or subsequent owner of the product.

  • 1.6

    Axon Lifestyle reserves the right to physically inspect any product before a warranty claim is accepted. Submission of a claim does not guarantee acceptance. Claims found to be fraudulent, exaggerated, or misrepresented will be permanently rejected and may be referred to appropriate authorities.

2.0

Term and Period of Warranty

  • 2.1

    The period of warranty shall begin strictly with the date of original purchase as evidenced by the invoice. No other date shall be considered.

  • 2.2

    Term of warranty by product category:
       Tyre Inflator:  12 months
       Aerosols:  7-day defect reporting window
       Repaired/Returned units:  No extended warranty granted
       All other products:  No warranty unless explicitly stated at time of purchase

  • 2.3

    Neither the replacement of a defective product nor any service rendered free of charge during the warranty period shall result in an extension of the original warranty period. The warranty clock does not reset under any circumstances.

  • 2.4

    Claims submitted after the expiry of the applicable warranty period will not be entertained, regardless of when the defect was discovered or the nature of the fault.

3.0

Necessary Preconditions for Claims Made Under Warranty

  • 3.1

    Presentation of the original invoice or a legible copy is mandatory at the time of claim. Claims submitted without valid proof of purchase will be rejected outright.

  • 3.2

    Notification of any claim must be submitted in writing within the applicable warranty period, immediately upon discovery of the fault. Claims submitted verbally or through informal channels will not be acknowledged.

  • 3.3

    The defective product must be shipped to our service centre at the customer's own cost, securely packaged to prevent further damage in transit. Axon Lifestyle will not be liable for shipping charges in either direction, nor for damage incurred during return transit due to inadequate packaging.

  • 3.4

    The product must be returned complete — including all original accessories, cables, attachments, and packaging where applicable. Incomplete returns may be rejected or subject to deductions.

  • 3.5

    Axon Lifestyle reserves the right to request photographic or video evidence of the alleged defect prior to authorising the return shipment. Customers must comply with this request within 48 hours or the claim will lapse.

  • 3.6

    Upon receipt, products will undergo a thorough technical inspection. If the inspection concludes that no manufacturing defect exists, or that the product was damaged through misuse, the claim will be rejected and the product returned to the customer at their cost.

4.0

Cases Not Covered by the Warranty

  • In cases where any of the following apply, or where signs are detectable on the product that one or more of the following might have been the case, no rights or claims exist under the present warranty. The presence of any single condition below is sufficient to void the warranty in its entirety:

  • 4.1

    The use of the product for a purpose contrary to its intended use, including use in commercial, industrial, or rental contexts unless explicitly permitted.

  • 4.2

    Improper operation, misuse, negligence, or physical mishandling of the product, including use contrary to the instructions provided in the product manual.

  • 4.3

    Damage caused by impact, dropping, water ingress, exposure to extreme temperatures, corrosive substances, or external physical force of any kind.

  • 4.4

    Normal wear and tear, cosmetic deterioration, or degradation of consumable parts over time.

  • 4.5

    Repair, servicing, or modification carried out by any party other than Axon Lifestyle or its authorised representatives.

  • 4.6

    Products from which the serial number, batch code, warranty sticker, or purchase label has been removed, defaced, or tampered with in any manner.

  • 4.7

    Products purchased from unauthorised resellers, grey market sources, or any channel not officially recognised by Axon Lifestyle.

  • 4.8

    Claims where the product or its packaging shows evidence of prior return, repackaging, or re-sale after initial purchase.

  • 4.9

    WARRANTY VOID — NO EXCEPTIONS: Any Tyre Inflator unit that has been opened, disassembled, or shows any physical evidence of tampering with its internal components will be immediately and permanently disqualified from all warranty coverage. This includes but is not limited to: broken seals, removed or stripped screws, forced entry marks, cut wires, displaced internal components, or any signs that the outer casing has been breached. No claim will be considered, negotiated, or reviewed under any circumstances once tampering is detected. The product will be returned to the customer at their own shipping cost.

NOTICE REGARDING FRAUDULENT CLAIMS: Axon Lifestyle actively investigates all warranty submissions. Any claim found to involve falsified invoices, deliberately induced damage, misrepresentation of purchase date or channel, or any other form of deception will be permanently blacklisted from future warranty coverage. Axon Lifestyle reserves the right to pursue legal remedies where fraudulent intent is established.

5.0

Limitation of Liability

  • 5.1

    Axon Lifestyle's total liability under this warranty shall not exceed the original purchase price of the defective product as stated on the invoice.

  • 5.2

    Axon Lifestyle shall not be liable for any loss of income, loss of data, business interruption, or consequential damages of any kind arising from a product defect, whether or not Axon Lifestyle was advised of the possibility of such damages.

  • 5.3

    This warranty is governed by the laws of India. Any disputes arising from or in connection with this warranty shall be subject to the exclusive jurisdiction of the courts of Delhi NCR.

All warranty claims must be shipped to our service centre for technical evaluation. Shipping costs are borne by the customer in both directions. Ensure adequate packaging to prevent transit damage. Claims not meeting the conditions above will be rejected without exception.

Warranty Registration

Submit your product details and upload your invoice.

Our Office

H188, Sector-63, Noida, Uttar Pradesh, India, 201301

Mon - Fri, 10am - 9pm